This policy applies to the Purrnal mobile app (iOS and Android) and the Purrnal website at purrnal.app (together, the "Service"), operated by [Legal entity name / your name, address] ("Purrnal", "we", "us"). If you have questions, contact privacy@purrnal.app.
When you use the Purrnal app, everything you enter — pet profiles, symptom/vomit/litter/food/water/medication/weight logs, notes, and any photos you attach to a pet profile — is stored locally on your phone. The app does not require an account to use, and as of this version it does not sync this data to a server we operate. We cannot see, access, or recover this data — if you lose your device without a backup, that data is gone.
Device backups: if you have iCloud Backup (iOS) or Google Backup (Android) turned on at the operating-system level, your phone may include Purrnal's local data in that backup. That backup is created, encrypted, and controlled by Apple or Google under their own privacy terms — not by us.
PDF vet reports: when you generate a PDF report, it's built on your device and handed to your phone's native share sheet (email, Messages, AirDrop, Files, etc.). We do not receive a copy.
| What | When | Why |
|---|---|---|
| Email address | Joining the pre-launch waitlist | To notify you when Purrnal launches and, if you opt in, send occasional product updates |
| Pet type / platform (optional) | Waitlist form, optional fields | To gauge demand across cats/dogs and iOS/Android — never required |
| Email + message content | Contacting support | To respond to your question or report |
We do not ask for your pet's medical history, your payment details, or any government ID through these forms.
Premium subscriptions (planned pricing: $4.99/mo or $39.99/yr) are billed and processed by the Apple App Store or Google Play, not by us directly. We never see or store your card number — Apple/Google handle payment under their own privacy policies. We only receive a confirmation that a subscription is active, tied to an anonymous purchase token, so the app can unlock premium features.
Operating the waitlist and website involves a small number of processors who handle data on our behalf, under their own privacy/security terms:
We do not currently use a separate cloud database, crash-reporting SDK, or analytics platform. If that changes in a future version, we will update this policy and, where required, ask for your consent first.
Purrnal is intended for pet owners aged 18 and older and is not directed at children. We do not knowingly collect information from anyone under 13 (or the minimum age in your region). If you believe a child has given us information, contact us and we'll remove it.
Depending on where you live, you may have rights to access, correct, delete, or export data we hold about you, or to opt out of certain uses. This mainly applies to your waitlist/support email, since pet-health logs never leave your device.
To exercise any of these, email privacy@purrnal.app.
Our email service provider and hosting may process data outside your home country. Where required, we rely on the safeguards those providers offer (e.g. standard contractual clauses) for cross-border transfers.
We use reasonable technical and organizational measures to protect the information we do hold (waitlist/support emails). No method of storage or transmission is 100% secure, and we can't guarantee absolute security.
We may update this policy as Purrnal adds features (for example, an optional cloud backup or account system). We'll update the "last updated" date above and, for material changes, notify waitlist/app users in-app or by email before the change takes effect.
[Legal entity name]
[Business address]
Email: privacy@purrnal.app